Call Center Outsourcing

Outsourced call centers are often a popular solution to any business-to-business firm looking in increase new business development efforts. However, call center outsourcing alone is not the answer. Providing the desired return on marketing investment and sales pipeline growth requires more attention than a simple call center. Athena SWC has an experienced staff that can provide more than just an outsourced call center.

Athena has years of experience providing companies with a Call Center Outsourcing solution. Our Call Center Outsourcing services differ from the competition in many ways:

  • Our Call Center Outsourcing Services provide you with a managed call center and trained representatives who are focused on handling high-value customer and business interactions for your business. Our Call Center Services are not just focused on providing you with seat-fillers to answer calls, our representatives are dedicated to producing high quality leads for your business that result in direct business growth.
  • We work with you to develop a call center service plan that will help you achieve your business goals. We work with your needs in mind to achieve good business leads, increased market awareness and improved sales rep productivity.
  • We have a proven and effective marketing process called Synchronized Relationship Acquisition and Management (RAMP), that focuses on providing a complete business marketing solution for all your business needs. RAMP is an extremely useful process when implemented in call centers because of it's holistic approach to developing leads for your business.

Athena's competitive edge is in our ability to produce quantifiable results for your business.

To find out how you can benefit from Athena's call center outsourcing solution: